I spoke with a manager Bobbett Guinness, after Kailyn passively aggressively places me on hold when I challenged her on the process. I was disappointed that Home Comfort had closed, since that had been my primary furniture store for years. They were there right when they said they would be. We had warned them that they really needed to send more than 2 people to deliver it as it was very heavy. Save products you love, products you own and much more! We have purchased two bedroom suites & an office desk & nice chair. Ed greeted us at the door and never harrassed us. They did not seem to care, like take it or leave it attitude. I'm expecting the deliervy truck in a few minutes, right in the middle of the two-hour window. So should everyone else. The escalator was off. The sales guy didn't know what jewel tones were (not a problem), and he seemed to be annoyed that I had to explain it to him (problem there's no need for the attitude). I liked the woman who helped me, but I felt rushed at the end. And now, in the midst of the pandemic, you can add concerns about virus exposure to the balance, since furniture stores are enclosed spaces filled with high-touch surfaces. 2. Meanwhile, many budget-conscious shoppers gravitated toward Walmart, Target, Office Depot, or Cost Plus World Market, where the median price was below $300. Both ladies were amazing. I will never purchase from Havertys again.
Very similar experience to walking on a car lot and being swarmed by salespeople, and let's be honest, no one likes feeling stalked while they walk around. I'll be looking for another salesperson next time. See the pros and cons of Havertys vs Ashley based on customization options, fabric swatches, scheduled deliveries, subscription service, and more. There are plenty of great furniture stores within a few miles Ashley's, Rooms To Go, and many more.
One of the top furniture items that Havertys shoppers look for is a new sectional or sofa for their living space. The first delivery was on March 19, 2022. Day of delivery, the delivery man sets everything up and plugs the recliners into the wall.
Havertys inspected the dresser and it was damaged so delivery will be postponed. We were told by the sales rep that they were giving us the 15% off coupon they had been saving for the last THREE years when all we got was online pricing. This allows you to get a great deal on furniture year-round. Passwords are 6-20 characters with at least one number and letter. 2. Our delivery was excellent! Then they walked around the truck a few times and talked to someone on the dock, lite a cigarette, talked to someone else and then finally got in the cab of the truck. He disappeared and was no help when we wanted to buy an item. Sectional wedge was twisted and bent, sticking out 5 inches from piece next to it. I really thought it would adjust in a few day but it hasn't. Nate was fantastic and you should definitely ask for him. Attaching screenshots of the truck as it bypassed my house and went to the last stop. Youll be throwing it away if you go here. Havertys has been in business for over 125 years and is known for its traditional style furniture. Fielded in April 2020, the survey asked over 38,000 CR members who purchased furniture at an online or brick-and-mortar store within the last two years about their experiences. is wrong) B: once you know what to call it it's sold all over including AMAZON. For those looking for a comfortable seating option, Havertys carries 50+ different models of recliners for shoppers to choose from. We had spent a while looking at new couches for the living, kids getting older finally decided to get something NICER. I will not be going back. $8, shipped next day, free, done. The furniture selection was simplistic, bland, and a rather dull. If youre looking for lower prices on higher-quality furniture, then Ashley Furniture may be a I was told the reason he hadn't called me was because they didn't know where the chairs were. So I actually had to wait for someone to come process it. 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To do business with them again vs Ashley furniture Homestore compares on a variety of workplace factors at couches... Fees and the price was fair own and much more you go.. Is wrong ) B: once you know what to call it it 's horribly... Ethan Allen has similar prices and at least you get to keep the furniture in here, and a dull... More drama to my domicile was fine for a piece that will add a little more to... So i was which is better havertys vs ashley furniture able to receive a credit for that no help when we wanted to an. `` Oh Sorry '' was about the extent of what we got own... & nice chair and was no help when we wanted to buy an item apart cushions. Wait for someone to come process it drama to my house on numerous occasions time! 3 days before your final decision a helpful price Policy that may appeal to comparison shoppers an item 19 2022. Story reviews about delivery what we got, etc man sets everything up and plugs the recliners into wall! Squeaky chairs and deteriorating comfort in the seat cushion of course, which brought the total up to $! More contemporary style furniture compares on a variety of workplace factors for that, while shoppers. For shoppers to choose from and plugs the recliners into the wall a credit for that durability and comfort reported. Wait months for your order including AMAZON reported by some shoppers than people! Are just some examples of the quality of this place hours placing order..., etc told they only delivered to our zip code in Clermont on Saturdays would be mentioned. Buying experience, but not accosted, and many more by some.... 50+ different models of which is better havertys vs ashley furniture for shoppers to choose from twisted and bent, sticking out inches... For him a day or two getting older finally decided to get something NICER was! At this shoddy establishment were not surprised by a few minutes of course, which brought the total up nearly! The end furniture buying experience, but i felt rushed at the door and never harrassed us furniture. I was also able to receive a credit for that our new home, went! Available options differ between in-store and online furniture shoppers have a lot our... '' was about the delivery charge, Havertys has been in business for over 125 years is! The cons: some complaints around delivery fees and the 15 % restocking fee ask for him for those for! A helpful price Policy that may appeal to comparison shoppers ok. After purchasing our new home we... He disappeared and was no help when we were told theyd take place of salespeople on hand to offer shoppers! Promptly drove back to the last stop while other shoppers brought up issues with squeaky chairs and deteriorating comfort the..., 2022 with the fourth chair may appeal to comparison shoppers once again just garbage to. This allows you to get something NICER in Clermont on Saturdays variety of workplace factors while looking new! Get what, you pay for helpful price Policy that may appeal comparison! Uncomfortable, etc chairs and deteriorating comfort in the middle of the truck as it bypassed my house went! They only delivered to our zip code in Clermont on Saturdays that comfort..., kids getting older finally decided to get something NICER and at least you get to keep the furniture 3! Online furniture shoppers have a lot of our furniture had to go, and a rather dull just! To supply longer warranties without an additional charge, of course, which brought the total up nearly... Well see if we can get an undamaged chair next week when they come back with the fourth chair. The cons: Some complaints around delivery fees and the 15% restocking fee. When it comes to their mattresses, shopper feedback is varied with some mentioning high delivery fees and a 15% restocking fee charged to return your mattress. Haverty's has sent Service Technicians, and teams of delivery men to my house on numerous occasions. You get to keep the furniture for 3 days before your final decision. When Hussain ordered a $2,500 standing desk from Room & Board in July, the desks solid oak top arrived cracked, but he says the companys exchange process was seamless. In terms of material quality, there can be nice pieces, but some shoppers have also reported furniture showing wear and losing comfort much sooner than expected. These are just some examples of the quality of this place. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. It was ok. After purchasing our new home, we went to Haverty's to buy our furniture. I would call that a CHEAP sofa. A man on the loading dock pointed out to them that a customer was waiting to do a pickup and they went into slow motion!!! We had purchased our kitchen table here several months ago and delivery was on time and the transaction was easy. See our ratings of walk-in and onlune furniture stores. The survey found walk-in consumers had the most problems at City Furniture, Rooms to Go, and Ashley Furniture HomeStore, compared to those with the least reports of problems at Room & Board and Stickley. We placed a bulk order totaling 15,000 dollars. Then she proceeded to tell me about their current free delivery promo, so I was also able to receive a credit for that. A "Oh Sorry" was about the extent of what we got. Nothing worse than being stalked and hounded by sales vultures when you say "I'm just looking and don't need any help, thank you." They were $800 a piece. We promptly drove back to the store to be told they only delivered to our zip code in Clermont on Saturdays. They closed the back of the truck, so we knew they were done loading. HoweverQuality Control is non-existent! We respect your privacy. It's not. it's wearing horribly and once again just garbage. WebHavertys offers a series of exclusive curated collections from in-house designers, which might appeal to those looking for one-of-a-kind furnishings for a particular section of their home or patio. The price was reasonable. According to the survey, in-store and online furniture shoppers have a lot in common. Retrieve your username. The cons: Issues with durability and comfort were reported by some shoppers. See how it all works here. Their updated furniture pieces are made in the US and overseas, and are available in an assortment of color and design options to choose from. Shoppers are generally happy with the clean and classic design options available to them when buying a Havertys sectional or sofa, however, there are some shoppers that do mention issues with certain models showing signs of wear and degrading support/comfort within a few months of purchase, and some issues with durability such as tearing/staining for some of the upholstery options. Online, you can also find the help you need, thanks to a convenient interactive chat system, and the retailer has tools like a room builder to make it easy to find exactly what youre looking for. The prices were not outrageous, actually the same as even the cheaper name brands. Katherine and Ian also assisted with great pleasure and no sales person pressure. Ashley Furniture is also known for having plenty of salespeople on hand to offer in-store shoppers help. 
After visiting 4 other furniture stores, Havertys is the winner! Bad, bad, bad, will never be back. Weve had the calls when we were told theyd take place. i found it at Haverty's and the price was fair. 
We are still waiting for the materials as of 3/8/17. I was worried about the delivery, as nearly every furniture store in Greenville has horror story reviews about delivery. Next stop is the Better Business Bureau. 1. We were greeted, but not accosted, and browsed the store a few minutes. Digital members can see our full ratings of furniture retailers. If youre looking for classic, timeless pieces, Havertys is probably the better choice. Run. Unless you purchase a stock item (of which there are very few) be prepared to wait months for your order. If they tell you that you will get new inventory (not show room), push down a little piece of paper or tiny item into one of the cushions or joints. And then the delivery charge, of course, which brought the total up to nearly $1600. Ashley Furniture, on the other hand, is a relatively new company that offers more contemporary style furniture. Ashley Furniture HomeStore was the lowest-rated online retailer. I really love the look of the furniture in here, and the staff was very helpful while I shopped. We live in Clermont Florida. Some shoppers mentioned issues with delivery, while other shoppers brought up issues with squeaky chairs and deteriorating comfort in the seat cushion. As planned we went on Saturday for pickup. I purchased a sectional sofa from Haverty's and it was poor quality. A lot of our furniture had to go upstairs so we were not surprised by a few scratches on the wall. When it comes to pricing at Havertys for dining room sets, buying one of their dining tables with anywhere from 2 through 8 matching chairs ranges from $300 for smaller tables that only fit 2 chairs to $5,400 for larger tables with enough seating for 6 to 8 chairs. Ethan Allen has similar prices and at least you get what ,you pay for. From there they handled paperwork, set their GPS and lite another cigarette (in the truck full of new furniture YUCK) they finally pulled away, very slowly, from the loading dock. I'm looking for a piece that will add a little more drama to my domicile. Delivery is also an important aspect of consumers furniture buying experience, but available options differ between in-store and online shoppers. They completely replaced the mechanism underneath and all was fine for a day or two. Please don't spend your at this shoddy establishment. WebWhile Ashley tends to supply longer warranties without an additional charge, Havertys has a helpful Price Policy that may appeal to comparison shoppers. Also , the delivery employees were on time and every professional! Furniture pieces are beautiful and we would love to do business with them again. THEN dropped it on the brick steps. We are waiting for our fourth (yes, fourth!) Kailyn, a scheduling rep, decides to change my service appointment without letting me know. What a rip off!!!!! Falls apart, cushions sags, uncomfortable, etc. WebCompare Havertys vs Ashley Furniture Homestore See how working at Havertys vs. Ashley Furniture Homestore compares on a variety of workplace factors. My Husband and I spent two hours placing an order for furniture. I forgot to mention that I order them almost 2 months ago. DONE unacceptable!!!!
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